Table of Contents
Squarespace is a popular website builder that offers users everything they need to create a professional website, including domain names and hosting. However, if you decide you no longer need your Squarespace account, you may be wondering how to cancel your Squarespace domain subscription. The process is straightforward, but there are several things you need to consider before canceling.
There are many reasons for canceling a domain. You may have made a mistake, like a wrong spelling, or you may be doing a rebranding, and you want a new domain name. Before you cancel, remember that there are repercussions for losing a domain name.
Once you’ve understood the repercussions of canceling a domain and you’re sure that this is the path you’d like to take, then you can follow these steps:
When you disable auto-renew, you let the domain expire on its next charge date. Since most domains have a one-year renewal period, depending on when you decide to cancel the domain, you can be waiting for quite some time.
To disable auto-renew, just follow these steps.
After you’ve disabled auto-renew, you should be able to cancel the domain. However, it’s important to disconnect it from your existing site. To disconnect the domain, you should go to the DNS Settings and delete the Squarespace defaults. This will stop the canceled domain from pointing to your site.
Here are several things you need to know when canceling your domain.
Squarespace only issues a full refund for domains canceled within the 5-day grace period. This excludes domains with country TLDs. If you got a free domain, then decided to cancel within the grace period, you can get a new one. Refunds are processed within 3 to 10 business days.
After canceling a domain, wait an hour to 72 hours before it stops pointing to your site. The same timeframe applies if you stopped the DNS records from pointing to your site.
If you’ve had your site for some time and decided to cancel it, your visitors may be confused if they don’t know about the change. You can lose customers and disappoint existing ones. Give them enough time to learn about your new domain.
You can either tell them about it through your communication channels or enable redirects to your new domain. To do that, set up a new primary domain and disable auto-renew on the old domain.
If you have a parking page and you’re canceling the domain for that, then you can lose the parking page. However, the parking page will remain intact if you have other active subscriptions.
Quickly cancel your Squarespace domain by following the procedures in this blog. Before you cancel, ensure you understand the implications and are prepared for it.
For more articles about managing your Squarespace website, check out the Page Kits blog.
After conducting his fair share of research and gaining relevant experience, Gab put up Page Kits to help others who were in his position grow their e-commerce stores and thrive.