Guide On How To Cancel SEMrush Subscription

December 1, 2021  /  
Guide On How To Cancel SEMrush Subscription

SEMrush is one of the leading internet-based visibility development platforms offering several features and tools to help grow your business online. It can aid via search engine optimization, social media marketing, Pay Per Click advertising, social media marketing, and content marketing. 

However, since SEMrush can also be expensive, you will have to pay for any additional service you add to your current plan. If you are wondering how to cancel your SEMrush subscription, follow the steps below:

1. Call them via phone

2. Log in to your account

3. Send them an email

SEMrush Cancellation Policy

As part of their policy, you are allowed to cancel your plan at any time, although you might be allowed to use the features only until the next billing cycle comes to an end. 

SEMrush clearly stated in their terms of service that you cannot get a refund if you have already ended your subscription before it expires. That said, if you ever decide to get a much cheaper SEMrush plan within the first seven days, you will surely get your refund.

In some cases, if you cancel your SEMrush subscription in your first seven days, you will get your money back in full. 

How To Cancel SEMrush Subscription?

Below are ways on how to cancel your subscription:

1. Via Phone Call

Just dial 1-800-815-9959, and ensure to make your call from 11 a.m. to 6 p.m. EST, Monday to Friday. 

2. On Their Website

If you want to do it via the website, you must log in using your SEMrush account. Once you're in, look for the subscription info page and click the Active and Contact Us button. 

You can now disable your payments by filling in your personal information and selecting "I want to cancel my SEMrush account.”

You are free to choose your reason on the drop-down menu. And after that, enter the last four digits of your credit card number and its type. Next, check the billing amount and provide the date of your last payment. Then, click Submit. 

Finally, check your website for confirmation. 

3. Via Email

The most common way to cancel your plan is via email, as it's much more accessible. Just send a cancellation request to [email protected]

Please note that it is highly recommended to email using your SEMrush email account. If you can't do this, don't forget to include your SEMrush account in the body of your email. 

Just like canceling your subscription on the website, provide:

  • The type of your credit card;
  • The last four digits of your credit card number;
  • Billing amounts; and
  • The date of your last payment. 

Final Thoughts

Although SEMrush is quite expensive, you cannot exchange its fast and reliable service compared to other platforms. On the bright side, if you only want to downgrade your subscription, you can send a request to [email protected].

If you want to master your usage of SEMrush, make sure you are familiar with SEO requirements. Check Page Kits’ guide about the best SEO considerations for your website today.

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